The protective agency is a type of shadow agency authorized by the carrier to protect the interests of the carrier such as; - Providing information about the Operation 7/24 - Crew changes and any situation related to the crew - Arranging Cash to Master Deliveries - Fresh Water & Provision Supply - Sludge / Garbage / Waste Disposal Arrangements - Medical Attendance of Crew Members - Spare part delivery - Fresh water and provision supply etc..